Privacy Policy
Last updated: March 19, 2026
1. Introduction
Granata Labs ("we," "our," or "us") operates the mobile applications Plunge and Senoku (collectively, "Games") and the website games.granatalabs.com ("Website"). This Privacy Policy explains how we collect, use, and protect your information when you use our Games and Website.
2. Information We Collect
Information You Provide
- Name and email address when you contact our support team
- Feedback, bug reports, and other communications you send to us
Information Collected Automatically
- Device information (device type, operating system, unique device identifiers)
- Game usage data (gameplay statistics, features used, in-game progress)
- Log data (access times, pages viewed, app crashes)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Games
- Respond to your support requests and communications
- Analyze usage patterns to improve user experience
- Detect and prevent technical issues
- Comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating our Games (e.g., hosting, analytics)
- Law enforcement when required by law
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Children's Privacy
Our Games are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Data portability
To exercise any of these rights, please contact us at support@granatalabs.com.
9. Third-Party Services
Our Games may use third-party services such as analytics providers and crash reporting tools. These services may collect information about your use of the Games in accordance with their own privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@granatalabs.com
- Support page: games.granatalabs.com/support